Refund and Privacy Policy

Refunds and returns are only applicable for unopened packs. The shipping charge paid to the delivery carrier for the forward (to the customer) delivery and return (from the customer) shipping will be deducted from the order amount, and any remaining amount will be refunded. The refund will be made via the same payment method used to make the purchase, and usually takes 3-7 days for the amount to be credited. In case it takes longer, please feel free to contact your payment provider or us.

At Chishti Traders, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal and non-personal information:

  • Personal Information: Name, email address, phone number, mailing address, and payment details.

  • Business Information: Company name, business address, and tax identification number (if applicable).

  • Technical Data: IP address, browser type, device information, and usage data.

  • Transactional Information: Purchase history and payment records.

2. How We Use Your Information

We use the collected data to:

  • Provide and manage our services.

  • Process transactions and send order confirmations.

  • Improve our website, products, and services.

  • Respond to customer inquiries and provide support.

  • Send promotional emails and updates (you may opt out at any time).

  • Ensure compliance with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Third-party vendors that assist in business operations, such as payment processors and shipping companies.

  • Legal Authorities: When required by law or to protect our legal rights.

  • Business Transfers: In the case of a merger, sale, or transfer of business assets.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications.

  • Restrict or object to data processing under certain circumstances.

  • Request a copy of your data in a portable format.

To exercise these rights, please contact us at info@chishtitraders.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

9. Contact Us

For any questions regarding this Privacy Policy, please contact us at: Chishti Traders
Email: info@chishtitraders.com
Phone: +92-322-5600007, +92-324-5600007
Website: www.chishtitraders.com